Privacy Policy

La Route des concerts places great importance on protecting your privacy and the security of your personal data. In the face of the emergence of digital communication methods, it is essential to implement a general policy of transparency regarding our methods of capturing, using, and communicating your information.

This privacy policy aims to inform you about the types of data we collect about you via www.laroutedesconcerts.com, how we use them, the reasons for collecting them, and the rights you have..

In no case will La Route des concerts collect your personal information. However, if you decide to provide us with personal information through an online form, this signifies your consent to the collection, use, and disclosure of your personal information by us.

Essentially, the personal data we may request from you through an online form are:

• First and last name
• Postal Code
• Email Address

These data are collected for contact purposes or through the analysis of statistics resulting from certain digital activities.

Protection of your personal information

The Law 25, a law modernizing legislative provisions on the protection of personal information, requires companies to designate a privacy protection representative. In this regard, La Route des concerts designates Chantal Boulanger as the representative for the collected personal information.

Contact Information
Chantal Boulanger
[email protected]

Use of cookies

We use the Google Analytics audience service, which may place a statistical cookie in your browser. You can choose to refuse this cookie by accessing the cookie settings page.

These cookies provide information about the use of our website and the user experience. Please note that Google cannot use the data for any other Google service. La Route des concerts does not store any data, and all backup settings are disabled.

The information collected by Google Analytics mainly concerns your home town and the language of your browser, and does not identify you personally.

Security measures

La Route des concerts is fiercely committed to the security of your personal data to limit misuse and unauthorized access to them. We ensure that individuals within our company with access to sensitive data are required not to disclose your personal information.

To respect the confidentiality of your privacy, our technology team has implemented the following security measures:

• SSL Protocol
• Network Monitoring Software
• Firewall

Box office

We use the services of Le Point de Vente for ticketing our concerts. Le Point de Vente has its own privacy policy for the protection of your personal data, which you can consult here: https://lepointdevente.com/terms/

The data we collect via Le Point de Vente are:

• First and last name
• Email address
• Postal address
• Year of birth (optionnal)

In the case of an outdoor event that may be cancelled due to bad weather, we may ask for a telephone number so that we can reach buyers quickly. At no time do we have access to your financial information.

Theses data are shared with the presenter of the concert for which you purchased a ticket, for identification purposes to retrieve tickets at the event, or for statistical analysis of the audience. No presenter is authorized to use your data in any other way. Ticketing data may also be shared with third-party partners for statistical analysis purposes.

Sharing of your personal information

The sharing of your information is a matter we take very seriously. At La Route des concerts, we are committed to protecting the confidentiality of your personal data.

However, it is possible that we may share information with third parties for the following reasons: Digital campaigns (Google Ads, Facebook Ads, LinkedIn Ads, and Mailchimp)

Your information will never be disclosed for marketing purposes or to unauthorized third parties without your explicit consent. We ensure that we work only with trusted partners who uphold high standards of security and confidentiality.

Data-Coop Culture and Pixel Culture

We use the Data-Coop Culture service to collect browsing information from visitors to our site. Thanks to the Pixel Culture installed on our site, we gather information to better understand the cultural interests and tastes of Internet users who consult our pages or make purchases. The data collected may be used to suggest cultural activities corresponding to your interests through personalized advertisements broadcast on advertising networks of other sites you visit.

If you do not wish to receive such personalized advertising, you can unsubscribe:

• by modifying your settings on the social media services you use,

• by configuring the advertising services of the sites you visit (e.g. via Google’s advertising preferences manager).

You can also choose not to receive personalized ads from third-party ad networks that are members of the Digital Advertising Alliance of Canada. Please visit the DAAC unsubscription page for more information.

Right to object or withdraw

La Route des concerts firmly believes that you should have control over the information you share with us. If you wish to object to the processing of your personal data or withdraw your previously given consent, you can contact our privacy protection representative:

Chantal Boulanger
[email protected]

Access to your data

Everyone has the right to request access to their own personal data. La Route des concerts is committed to being transparent about the collection and use of data and promises to provide a copy, typically in a standard electronic format, once a request is made.

If you wish to exercise this right, please contact our privacy protection representative:

Chantal Boulanger
[email protected]